Shipping & Returns

All orders received will be shipped within 2-3 business day where we have stock available. For all EU orders, where we do not have stock available, we will not charge your credit card until the day of shipping. If your item is not available from stock, you will receive an email, no later than the working day after your order, confirming the estimated ship date. Once the item is shipped, you will receive an email giving details, including the expected delivery date and the shipping method.
For large orders, at our discretion, and for any orders outside the EU, we reserve the right to make additional security checks, for which purpose we may contact you via email or phone. In certain cases we reserve the right, at our discretion to charge your card up to 7 days before shipping, in order to verify the payment. You will be informed if these procedures affect your order.

Delivery
We plan to deliver within 1-2 weeks of order, unless otherwise stated in the product details. You may track your order by logging onto your account. You are welcome to discuss your order by email or phone, but please check your online account first. Shipping rates are based on order value and delivery address.

Returns
In case you are not happy with your purchase, please return the item within 10 days, along with the original invoice. We will credit your account, or exchange the item for another selection. In case of returns shipping and handling charges are not refundable.
The goods must be complete, undamaged and unsoiled and if possible with the original packaging and labels intact.

Complaints
AJ Corporate values its customers and takes the relationship seriously. We aim to help you every step of the way from an enquiry. Whichever country the customer is from, we endeavour to reply to emails within one working day from receipt. If you have a complaint with regards to any aspect of our services, you can call us directly on +44 02077252121 during working hours (9:00am-5:30pm Monday - Friday) or email us at marketing@ajcorporate.com, and our Customer Support Team will be happy to help you.

We strive to resolve issues as quickly as possible within a respectable timescale.